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Service quality management in hospitality, tourism and leisure / Jay Kandampully, Connie Mok, Beverly Sparks, editors.
Material type:
TextPublication details: Binghamton, New York : Haworth Hospitality Press, 2001.Description: xvii, 339 p. ; 20 cmISBN: - 9780789011411
- 647.940685 21
| Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|---|
Open Collection
|
FIRST CITY UNIVERSITY COLLEGE | FIRST CITY UNIVERSITY COLLEGE | Open Collection | FCUC Library | 647.940685 SER 2001 (Browse shelf(Opens below)) | Available | 00020211 |
Total holds: 0
Includes bibliographical references and index.
L00446 19/06/08 BUS Ntsc Book Supplies
13849 05/09/08