Service quality management in hospitality, tourism and leisure / (Record no. 15686)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01071nam a2200301 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000012780 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | MY-PjKIC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20200206151551.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 100211s2001 nyu b 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780789011411 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | 9780789011411 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201011191530 |
| Level of effort used to assign nonsubject heading access points | norliday |
| Level of effort used to assign subject headings | 201002111639 |
| Level of effort used to assign classification | VLOAD |
| -- | 201002111450 |
| -- | VLOAD |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 647.940685 |
| Edition number | 21 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | 647.940685 SER |
| 245 00 - TITLE STATEMENT | |
| Title | Service quality management in hospitality, tourism and leisure / |
| Statement of responsibility, etc. | Jay Kandampully, Connie Mok, Beverly Sparks, editors. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Binghamton, New York : |
| Name of publisher, distributor, etc. | Haworth Hospitality Press, |
| Date of publication, distribution, etc. | 2001. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvii, 339 p. ; |
| Dimensions | 20 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 591 ## - | |
| -- | L00446 |
| -- | 19/06/08 |
| -- | BUS |
| -- | Ntsc Book Supplies |
| 592 ## - | |
| -- | 13849 |
| -- | 05/09/08 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hospitality industry |
| General subdivision | Management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Leisure industry |
| General subdivision | Management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Tourism |
| General subdivision | Management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Mok, Connie. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sparks, Beverley. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Kandampully, Jay. |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last checked out | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Open Collection | FIRST CITY UNIVERSITY COLLEGE | FIRST CITY UNIVERSITY COLLEGE | FCUC Library | 143.50 | 2 | 1 | 647.940685 SER 2001 | 00020211 | 03/05/2024 | 22/01/2024 | Open Collection |