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Lost and Damage Policy

  • Items not returned within 2 months from the due date are presumed lost and the user will be billed for the cost of replacing the items. Please refer to Table below.
  • If a user decides to replace the item, replacement will have to be made within 4 weeks from the date it was reported lost.
  • Replacement of soft cover for hardcover copy is not accepted. Processing fee of RM20.00 if a user chooses to replace the lost item himself.
  • Payments for replacement of lost/damaged materials are not returnable.
  • If the item is damaged, all cost involved on repairing or replacing the item will be borne by the user.





Out-of-print publication

Same or latest edition

2 x price


Set of the same type
or latest edition

2 x price


Same journal /issue

3 x price

Books without price

Same or latest edition

RM 200
(If price cannot be determined from any source)

Theses / Dissertations

RM 200

Past Exam Papers

RM 20


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Username: Student ID

Password: MyKad number with hyphen (Local student) / Passport number (International student)

For Staff:

Username: Staff ID

Password: Staff ID

*Please change your password afterward

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