FirstCity
Welcome to First City University College Library iPortal | library@firstcity.edu.my | +603-7735 2088 (Ext. 519)

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welcome to first city university library

About the Library

The Library at First City University College offers a cosy ambience with well-stocked library materials of more than 24,000 volumes of monographs. It is equipped with reading areas, individual study spaces, discussion rooms and an audiovisual room for the storage of audio library materials.

The Library can comfortably cater to 365 visitors at a time. The FCUC Library has been bestowed with three ISO awards; ISO 9001:2000 in the year 2004, ISO 9001:2008 in the year 2008 and latest, ISO 9001:2015 in the year 2018 for its provision of extensive services. First City UC Library is consistent in providing services to meet the visitors’ needs.

The Library is an integral part of First City University College. It shares the quest for excellence in academics and fully supports the educational needs of all members including students, academicians and staff.

First City UC Vision

Empowering Students to be Globally Competitive

First City UC Mission

To Provide Affordable Quality Higher Education for an Enriching Future

Library Mission

To provide quality library and information services that support and underpin the University College’s mission.


Library Quality

Quality Policies
First City University College is committed to:
• Provide quality and excellent services to meet customer requirements and satisfaction.
• Maintain a high level of effectiveness and efficiency through continuous improvement of the Quality Management System (QMS)

Quality Objective
To deliver and to provide sustainable competitive advantage to our CUSTOMERS, employees, shareholders and community, we are accountable for the following deliverable:

Objectives Target
Delivery From Suppliers Achieve 85% or Higher Timely Delivery
Feedback Received Respond Within 2 Working Days
Number of Times A Staff Received Training At least 2 times per year
Processing of New Text Books and Other Materials Achieve 100% or higher to complete the processing within 10 (Textbooks) and 20 (other materials) working days from the date received.
Inventory process of new Textbooks and Other Materials Achieve 0% of bad loan of Library Collection


You may download Library User Handbook Here

ISO 9001:2015 Certificate




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First e-bulletin

Latest Published Write Up

 

FIRST Bulletin Issue No.27 | August 2024

Norway

Let's read our FIRST e-bulletin now! Stay tuned for our next issue next month

 

A Chat with Our Vice-Chancellor - A Compilation From The First Bulletin (January - December 2023)

Norway


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