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How To Turn Customer Service Into Customer Sales

By: Material type: TextTextPublication details: Lincolnwood, Ill. NTC Business Books 1987Description: 168 p.: ill.; 24 cmISBN:
  • 0844231738
Subject(s):
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Holdings
Item type Current library Home library Collection Shelving location Call number Status Date due Barcode Item holds
Open Collection Open Collection FIRST CITY UNIVERSITY COLLEGE FIRST CITY UNIVERSITY COLLEGE Open Collection FCUC Library 658.812 KAT (Browse shelf(Opens below)) Available 00011204
Total holds: 0
Browsing FIRST CITY UNIVERSITY COLLEGE shelves, Shelving location: FCUC Library, Collection: Open Collection Close shelf browser (Hides shelf browser)
658.812 HAR 2010 Customer service : 658.812 HIE 1998 Best practices : 658.812 HIN 1994 Customer-focused quality : 658.812 KAT How To Turn Customer Service Into Customer Sales 658.812 KIM 2014 The service innovation handbook : 658.812 LIT 2003 Relationship Marketing Management 658.812 MCK 2001 E-customer :

includes index

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