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Service quality management in hospitality, tourism and leisure / Jay Kandampully, Connie Mok, Beverly Sparks, editors.

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Material type: Text

TextPublication details: Binghamton, New York : Haworth Hospitality Press, 2001.Description: xvii, 339 p. ; 20 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Item holds
Open Collection	FIRST CITY UNIVERSITY COLLEGE	Open Collection	647.940685 SER 2001 (Browse shelf(Opens below))	Available

Total holds: 0