Service quality management in hospitality, tourism and leisure / Jay Kandampully, Connie Mok, Beverly Sparks, editors.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 9780789011411
- 647.940685 21
Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|---|---|
![]() |
FIRST CITY UNIVERSITY COLLEGE | FIRST CITY UNIVERSITY COLLEGE | Open Collection | FCUC Library | 647.940685 SER 2001 (Browse shelf(Opens below)) | Available | 00020211 |
Includes bibliographical references and index.
L00446 19/06/08 BUS Ntsc Book Supplies
13849 05/09/08