Results
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Service operations management : improving service delivery. by
- Johnston, Robert, 1953-
- Clark, Graham, 1949-
- Shulver, Michael
Edition: 4th ed. / Robert Johnston, Graham Clark, Michael Shulver.
Material type:  Text; Format:
print
; Literary form:
Not fiction
Publication details: Harlow : Pearson Education, 2012
Availability: Not available: FIRST CITY UNIVERSITY COLLEGE: e-book (1).
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Operations management / Nigel Slack, Stuart Chambers, Robert Johnston. by
- Slack, Nigel
- Chambers, Stuart
- Johnston, Robert, 1953-
Edition: 6th ed.
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Harlow, England : Financial Times Prentice Hall, 2010
Availability: Items available for loan: FIRST CITY UNIVERSITY COLLEGE (5)Call number: 658.5 SLA 2010, ...
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Operations management / Nigel Slack, Stuart Chambers, Robert Johnston. by
- Slack, Nigel
- Chambers, Stuart
- Johnston, Robert, 1953-
Edition: 4th ed.
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Harlow ; New York : Prentice Hall Financial Times, 2004
Availability: Items available for loan: FIRST CITY UNIVERSITY COLLEGE (2)Call number: 658.5 SLA 2004, ...
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