Customer service : a practical approach / Elaine K. Harris. by
Edition: 5th ed., International ed.
Material type:
Text; Format:
print
; Literary form:
Not fiction
; Audience:
Adult;
Publication details: Boston : Pearson, c2010
Availability: Items available for loan: FIRST CITY UNIVERSITY COLLEGE (1)Call number: 658.812 HAR 2010.