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		Enhancing customer experience in the service industry : a global perspective / edited by Levent Altinay, Surya Poudel. by Altinay, Levent [editor.] Poudel, Surya [editor.] International Conference on Services Management host institution (6th : 2013 : North Cyprus) [] Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: Newcastle upon Tyne : Cambridge Scholars Publishing, 2016 Online access: Click here to access online Availability: Not available: FIRST CITY UNIVERSITY COLLEGE: e-book (1). Lists: eBooks_FBHC. Add to cart (remove)
		Entrepreneurship in hospitality and tourism : a global perspective / edited by Maureen Brookes, Levent Altinay. by Brookes, Maureen Altinay, Levent Material type: Text; Format: print ; Literary form: Not fiction Producer: Oxford : Goodfellow Publishers, 2015 Availability: Items available for loan: FIRST CITY UNIVERSITY COLLEGE (1)Call number: 338.4791068 ENT 2015. Add to cart (remove)

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