Enhancing customer experience in the service industry : a global perspective / edited by Levent Altinay, Surya Poudel.

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Material type: Text

TextPublisher: Newcastle upon Tyne : Cambridge Scholars Publishing, 2016Description: 1 online resource (vi, 277 pages)Content type:

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Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
Electronic Book		FIRST CITY UNIVERSITY COLLEGE	658.8 ENH 2016 (Browse shelf(Opens below))	e-book		e00377

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Selected conference papers.

Includes bibliographical references.

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