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		No cover image available A Study On The Relationship Between Customer'S Expectation, Customer'S Perception And Customer Satisfaction Towards The Service Quality Of Public ..... by Chia, Jia Yeen Series: School Of Business Material type: Text; Format: print ; Literary form: Not fiction Publication details: Petaling Jaya, Selangor KBU International College 2009 Availability: Items available for reference: FIRST CITY UNIVERSITY COLLEGE: Not for loan (1)Call number: BA2009-12. Add to cart (remove)
		No cover image available A study of the relationship between service quality experience, customer satisfaction and customer retention towards the service quality of the public transportation in tourism industry / Low Pui Mun. by Low, Pui Mun KBU International College. School of Business, Hospitality & Tourism Management Anglia Ruskin University Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2009 Dissertation note: Dissertation (BA.(Hons))--KBU International College in collaboration with Ashcroft International Business School, Anglia Ruskin University, UK, 2008. Availability: Items available for reference: FIRST CITY UNIVERSITY COLLEGE: Not for loan (1)Call number: BA2009-03. Add to cart (remove)

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