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A study of the relationship between service quality experience, customer satisfaction and customer retention towards the service quality of the public transportation in tourism industry / Low Pui Mun.

By:

Low, Pui Mun

Contributor(s):

Material type: Text

TextPublication details: 2009.Description: 72 p.; 30 cmISBN:

ISBN002209

Subject(s):

DDC classification:

658.812 22

Dissertation note: Dissertation (BA.(Hons))--KBU International College in collaboration with Ashcroft International Business School, Anglia Ruskin University, UK, 2008.

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Holdings ( 1 )
Title notes ( 4 )

Holdings
Item type	Current library	Home library	Collection	Shelving location	Call number	Status	Date due	Barcode	Item holds
Thesis/Dissertation	FIRST CITY UNIVERSITY COLLEGE	FIRST CITY UNIVERSITY COLLEGE	Thesis/Dissertation	Dissertation	BA2009-03 (Browse shelf(Opens below))	Not for loan		TD001111

Total holds: 0

Located at Red Spot Room.

Dissertation (BA.(Hons))--KBU International College in collaboration with Ashcroft International Business School, Anglia Ruskin University, UK, 2008.

Includes bibliographical references.

KBU International College. School of Business, Hospitality & Tourism Management.