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		No cover image available Customer inter@ction solutions [electronic resource]. Material type: Continuing resource; Format: electronic available online ; Type of continuing resource: periodical Publication details: Norwalk, CT : Technology Marketing Corp., c2000- Other title: Customer interaction solutions Online access: Full text available from ABI/INFORM Global: 12/01/2000 to 2012 Availability: No items available. Add to cart (remove)
		Knock your socks off service recovery / Ron Zemke, Chip R. Bell. by Zemke, Ron Bell, Chip R Material type: Text; Format: available online ; Literary form: Not fiction Publication details: New York : AMACOM, �2000 Online access: Click here to access online Availability: No items available. Add to cart (remove)
		Knock your socks off service recovery / Ron Zemke, Chip R. Bell. by Zemke, Ron Bell, Chip R Material type: Text; Format: available online ; Literary form: Not fiction Publication details: New York : AMACOM, �2000 Online access: Click here to access online Availability: No items available. Add to cart (remove)
		Emotional value : creating strong bonds with your customers / Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson. by Barlow, Janelle, 1943- Maul, Dianna, 1950- Material type: Text; Format: available online ; Literary form: Not fiction Publication details: San Francisco, CA : Berrett-Koehler Publishers, �2000 Online access: Click here to access online Availability: No items available. Add to cart (remove)
		Emotional value : creating strong bonds with your customers / Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson. by Barlow, Janelle, 1943- Maul, Dianna, 1950- Material type: Text; Format: available online ; Literary form: Not fiction Publication details: San Francisco, CA : Berrett-Koehler Publishers, �2000 Online access: Click here to access online Availability: No items available. Add to cart (remove)
		No cover image available Call center CRM solutions [electronic resource]. Material type: Continuing resource; Format: electronic available online ; Type of continuing resource: periodical Publication details: Norwalk, CT : Technology Marketing Corp., 2000 Other title: TMC call center CRM solutions Call center customer relationship management solutions Online access: Full text available from ABI/INFORM Global: 01/01/2000 to 11/30/2000 Availability: No items available. Add to cart (remove)
		No cover image available Customer inter@ction solutions [electronic resource]. Material type: Continuing resource; Format: electronic available online ; Type of continuing resource: periodical Publication details: Norwalk, CT : Technology Marketing Corp., c2000- Other title: Customer interaction solutions Online access: Full text available from ABI/INFORM Global: 12/01/2000 to 2012 Availability: No items available. Add to cart (remove)
		Relationship marketing for competitive advantage : winning and keeping customers / Adrian Payne ... [et al.]. by Payne, Adrian Material type: Text; Format: print ; Literary form: Not fiction Publication details: Jordan Hill, Oxford : Butterworth Heinemann, 1999 Availability: Items available for loan: FIRST CITY UNIVERSITY COLLEGE (3)Call number: 658.812 REL 1995, ... Place hold Add to cart (remove)
		Delivering knock your socks off service / Kristin Anderson, Ron Zemke. by Anderson, Kristin, 1962- Zemke, Ron Edition: Rev. ed. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: New York : AMACOM, �1998 Online access: Click here to access online Availability: No items available. Add to cart (remove)
		Delivering knock your socks off service / Kristin Anderson, Ron Zemke. by Anderson, Kristin, 1962- Zemke, Ron Edition: Rev. ed. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: New York : AMACOM, �1998 Online access: Click here to access online Availability: No items available. Add to cart (remove)
		Outrageous! : unforgettable service--guilt-free selling / T. Scott Gross. by Gross, T. Scott Material type: Text; Format: available online ; Literary form: Not fiction Publication details: New York : AMACOM, �1998 Online access: Click here to access online Availability: No items available. Add to cart (remove)
		Outrageous! : unforgettable service--guilt-free selling / T. Scott Gross. by Gross, T. Scott Material type: Text; Format: available online ; Literary form: Not fiction Publication details: New York : AMACOM, �1998 Online access: Click here to access online Availability: No items available. Add to cart (remove)
		Creating customer connections : how to make customer service a profit center for your company / Jack Burke. by Burke, Jack Series: Taking control series Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Santa Monica, CA : Merritt Pub., 1997 Online access: Click here to access online Availability: No items available. Add to cart (remove)
		How to find and cultivate customers through direct marketing / / Martin Baier ; foreword by Bob Stone. by Baier, Martin Material type: Text; Format: print ; Literary form: Not fiction Publication details: Lincolnwood, Ill., USA : : NTC Business Books, , c1996 Other title: Direct marketing. Availability: Items available for loan: FIRST CITY UNIVERSITY COLLEGE (1)Call number: 658.84 BAI 1996. Place hold Add to cart (remove)
		Customer loyalty : : how to earn it, how to keep it / / Jill Griffin. by Griffin, Jill Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : : Lexington Books, , c1995 Availability: Items available for loan: FIRST CITY UNIVERSITY COLLEGE (1)Call number: 658.812 GRI 1995. Place hold Add to cart (remove)
		Knock your socks off answers : solving customer nightmares & soothing nightmare customers / Kristin Anderson & Ron Zemke. by Anderson, Kristin, 1962- Zemke, Ron Material type: Text; Format: available online ; Literary form: Not fiction Publication details: New York : American Management Association, 1995 Online access: Click here to access online Availability: No items available. Add to cart (remove)
		Knock your socks off answers : solving customer nightmares & soothing nightmare customers / Kristin Anderson & Ron Zemke. by Anderson, Kristin, 1962- Zemke, Ron Material type: Text; Format: available online ; Literary form: Not fiction Publication details: New York : American Management Association, 1995 Online access: Click here to access online Availability: No items available. Add to cart (remove)
		Stop Selling Start Partnering by Wilson, Larry Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York John Wiley 1994 Availability: Items available for loan: FIRST CITY UNIVERSITY COLLEGE (1)Call number: 658.812 WIL 1994. Place hold Add to cart (remove)
		Stop selling, start partnering : : the new thinking about finding and keeping customers / / Larry Wilson with Hersch Wilson. by Wilson, Larry Wilson, Hersch Material type: Text; Format: print ; Literary form: Not fiction Publication details: Essex Junction, Vt. : : Omneo, , c1994 Availability: Items available for loan: FIRST CITY UNIVERSITY COLLEGE (1)Call number: 658.812 WIL 1994. Place hold Add to cart (remove)
		Turning lost customers into gold : --and the art of achieving zero defections / Joan Koob Cannie. by Cannie, Joan Koob Material type: Text; Format: available online ; Literary form: Not fiction Publication details: New York : AMACOM, �1994 Online access: Click here to access online Availability: No items available. Add to cart (remove)

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Your search returned 47 results.