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Managing quality service in hospitality : how organizations achieve excellence in the guest experience / Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton. by
  • Ford, Robert C. (Robert Clayton), 1945-
  • Sturman, Michael C. (Michael Craig)
  • Heaton, Cherrill P
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Clifton Park, N.Y. : Delmar, Cengage Learning, c2012
Availability: Not available: FIRST CITY UNIVERSITY COLLEGE: e-book (1).

Events management : an introduction / Charles Bladen ... [et al.]. by
  • Bladen, Charles
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; New York : Routledge, c2012
Availability: Not available: FIRST CITY UNIVERSITY COLLEGE: e-book (1).
Lists:

Trends and issues in global tourism 2012/ Roland Conrady, Martin Buck, editors ; in collaboration with Pia Viehl. by
  • Conrady, Roland, 1959-
  • Buck, Martin, 1960-
Series: Trends and Issues in Global Tourism
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Berlin : Springer, c2012
Availability: Not available: FIRST CITY UNIVERSITY COLLEGE: e-book (1).
Lists:

Education leadership, management and governance in South Africa / Vitallis Chikoko and Kenneth M�lbjerg J�rgensen, editors. by
  • Chikoko, Vitallis
  • J�rgensen, Kenneth M�lbjerg
Series: African political, economic, and security issues series
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hauppauge, N.Y. : Nova Science Publisher's, Incorporated, c2012
Availability: No items available.

DNA microarrays, synthesis, and synthetic DNA / Marissa J. Campbell, editor. by
  • Campbell, Marissa J
Series: Microbiology Research Advances
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York : Nova Science, c2012
Availability: No items available.

Interferometry principles and applications / Mark E. Russo, editor. by
  • Russo, Mark E [editor.]
Series: Physics research and technology
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hauppauge, N.Y. : Nova Science Publishers, c2012
Availability: No items available.

Graphene : properties, synthesis, and applications / Zhiping Xu, editor. by
  • Xu, Zhiping, 1981-
Series: Nanotechnology science and technology series
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York. : Nova Science Publishers, c2012
Availability: No items available.

Natural and processed substances : production, uses, and effects / Rafiq Islam, editor. by
  • Islam, Rafiqul, 1959-
Series: Food science and technology series (Nova Science Publishers)
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York : Nova Science Publishers, c2012
Availability: No items available.

Hydrogen production : prospects and processes / Damon Robert Honnery and Patrick Moriarty, editors. by
  • Honnery, Damon
  • Moriarty, Patrick (J. Patrick)
Series: Energy science, engineering and technology series
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York : Nova Science Publishers, c2012
Availability: No items available.

Emulating human speech recognition : a scene analysis approach to improving robustness in automatic speech recognition / Andre Coy. by
  • Coy, Andre
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York : Nova Science Publishers, c2012
Availability: No items available.

Oysters : physiology, ecological distribution and mortality / Jian G. Qin, editor. by
  • Qin, Jian G [editor.]
Series: Marine biology (New York, N.Y.)
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York : Nova Science Publishers, c2012
Availability: No items available.

Handbook on psychology of motivation : new research / Jason N. Franco and Alexander E. Svensgaard, editors. by
  • Franco, Jason N
  • Svensgaard, Alexander E
Series: Psychology of emotions, motivations, and actions series
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hauppauge, N.Y. : Nova Science Publishers, c2012
Availability: No items available.

Colloids : classification, properties, and applications / Paresh C. Ray, editor. by
  • Ray, Paresh C. (Paresh Chandra)
Series: Chemistry research and applications series | Condensed matter research and technology series
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York : Nova Science Publishers, c2012
Availability: No items available.

Synchrotron : design, properties, and applications / editors, Dao Ming Chua and Huang Fu Toh. by
  • Chua, Dao Ming
  • Toh, Huang Fu
Series: Physics research and technology | Engineering tools, techniques and tables
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York : Nova Science Publishers, c2012
Availability: No items available.

Synchrotron : design, properties, and applications / editors, Dao Ming Chua and Huang Fu Toh. by
  • Chua, Dao Ming
  • Toh, Huang Fu
Series: Physics research and technology | Engineering tools, techniques and tables
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York : Nova Science Publishers, c2012
Availability: No items available.

Silk : properties, production and uses / Pornanong Aramwit, editor. by
  • Aramwit, Pornanong
Series: Materials science and technologies series
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York : Nova Science Publishers, c2012
Availability: No items available.

Silk : properties, production and uses / Pornanong Aramwit, editor. by
  • Aramwit, Pornanong
Series: Materials science and technologies series
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York : Nova Science Publishers, c2012
Availability: No items available.

Divergence and convergence in the nation state : the roles in religion and migration / AKM Ahsan Ullah. by
  • Ullah, A. K. M. Ahsan [author.]
Series: Social justice, equality and empowerment | Social issues, justice and status series
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: [Hauppauge], New York : Nova Science Publishers, c2012
Availability: No items available.

Divergence and convergence in the nation state : the roles in religion and migration / AKM Ahsan Ullah. by
  • Ullah, A. K. M. Ahsan [author.]
Series: Social justice, equality and empowerment | Social issues, justice and status series
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: [Hauppauge], New York : Nova Science Publishers, c2012
Availability: No items available.

Analysis of min-pulse algebra / editors, Ming Li, Wei Zhao. by
  • Li, Ming, 1955 July 16-
  • Zhao, Wei, 1953-
Series: Mathematics research developments series
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York : Nova Science Publishers, c2012
Availability: No items available.

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