Achieving the competitive edge : a practical guide to world-class competition / Harry K. Jackson, Jr., Normand L. Frigon.
Material type: TextPublication details: New York : Wiley, c1996.Description: xvi, 463 p. : ill. ; 25 cmISBN:- 0471153524
Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|---|---|
Open Collection | FIRST CITY UNIVERSITY COLLEGE | FIRST CITY UNIVERSITY COLLEGE | Open Collection | FCUC Library | 658.4012 JAC 1996 (Browse shelf(Opens below)) | Available | 00010991 |
Includes bibliographical references (p. 433-437) and index.
Machine derived contents note: Values and Vision. Lead People Manage Things. Planning. Knowing and Understanding Processes. The Seven Quality Control Tools. Statistical Process Control Charts. The Seven Management and Planning Tools. Product Development Strategy. Product Improvement Strategies. Appendices. Index.
Achieving the Competitive Edge - a comprehensive guide for businesses large and small - offers a coherent, well-structured approach to becoming a world class competitor. Developed by the authors during their many years as consultants to industry and government, the approach draws upon the best ideas and methodologies from a variety of business process/management models and fuses them into a set of easy-to-implement practical procedures. Short on theory and long on hands-on guidance, Achieving the Competitive Edge introduces managers and engineers to the best management tools currently used in industry. The authors carefully analyze each tool in light of today's volatile global business environment and show you how to apply it successfully to solve day-to-day problems. Since the emphasis throughout the book is on strengthening the company from the inside, Harry K. Jackson, Jr., and Normand L. Frigon devote considerable attention to a wide range of tools for analyzing and improving quality and competitiveness. The authors impart a working understanding of tools and concepts through the device of an extended real-world example. Drawn from the authors' own files, this case study provides a unique opportunity to see concepts, techniques, and tools in action, and to assess the advantages and disadvantages of each. More than 90 easy-to-read charts and tables help you absorb the theory and develop a feel for the techniques.