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Customer oriented software quality assurance / Frank P. Ginac.

By: Material type: TextTextPublication details: Upper Saddle River, N.J. : Prentice-Hall PTR, c1998.Description: xvi, 141 p. : ill. ; 21 cmISBN:
  • 0135714648
Subject(s): Review: "While management quality programs focus on statistics like percentages of code coverage and errors per thousand lines of code, your customers' quality requirements may be totally overlooked. Of course successful products have to work well, but what exactly does "work well" mean to your customers? Now you can learn how to put your customers at the center of your organization's software quality program. In an engagingly personal style, Customer Oriented Software Quality Assurance gives you the complete picture, including developing a Quality Attributes Set, metrics, testing and evaluation, proactive quality tools, and formal appraisal programs."--BOOK JACKET.
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Item type Current library Home library Collection Shelving location Call number Status Date due Barcode Item holds
Open Collection Open Collection FIRST CITY UNIVERSITY COLLEGE FIRST CITY UNIVERSITY COLLEGE Open Collection FCUC Library 005.3 GIN (Browse shelf(Opens below)) Available 00005273
Total holds: 0

Includes index.

"While management quality programs focus on statistics like percentages of code coverage and errors per thousand lines of code, your customers' quality requirements may be totally overlooked. Of course successful products have to work well, but what exactly does "work well" mean to your customers? Now you can learn how to put your customers at the center of your organization's software quality program. In an engagingly personal style, Customer Oriented Software Quality Assurance gives you the complete picture, including developing a Quality Attributes Set, metrics, testing and evaluation, proactive quality tools, and formal appraisal programs."--BOOK JACKET.

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