Customer oriented software quality assurance / Frank P. Ginac.
Material type: TextPublication details: Upper Saddle River, N.J. : Prentice-Hall PTR, c1998.Description: xvi, 141 p. : ill. ; 21 cmISBN:- 0135714648
Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|---|---|
Open Collection | FIRST CITY UNIVERSITY COLLEGE | FIRST CITY UNIVERSITY COLLEGE | Open Collection | FCUC Library | 005.3 GIN (Browse shelf(Opens below)) | Available | 00005273 |
Includes index.
"While management quality programs focus on statistics like percentages of code coverage and errors per thousand lines of code, your customers' quality requirements may be totally overlooked. Of course successful products have to work well, but what exactly does "work well" mean to your customers? Now you can learn how to put your customers at the center of your organization's software quality program. In an engagingly personal style, Customer Oriented Software Quality Assurance gives you the complete picture, including developing a Quality Attributes Set, metrics, testing and evaluation, proactive quality tools, and formal appraisal programs."--BOOK JACKET.
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