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FutureWork : putting knowledge to work in the knowledge economy /​ Charles D. Winslow, William L. Bramer.

By: Contributor(s): Material type: TextTextPublication details: New York : : Free Press c1994.Description: ix, 384 p. : ill. ; 25 cmISBN:
  • 0029354153
Subject(s):
Contents:
Ch. 1. The Performance-Centered Enterprise Ch. 2. Performance Support and Information Technology: From Processing Transactions to Transacting Business Ch. 3. A Performance System in Action Ch. 4. Making Technology Work. Case Example: Eagle Technology Advanced Development. Case Example: Automated Refinery Information System (ARISE) Ch. 5. Satisfying the Customer. Case Example: McCaw Cellular Communications and Rogers Cantel Mobile Communications. Case Example: Bell Atlantic Ch. 6. Turning Information into Knowledge. Case Example: Major Aerospace Industry Company. Case Example: Andersen Windows. Case Example: Connecticut Natural Gas Ch. 7. Attaining and Sustaining Proficiency. Case Example: North West Water. Case Example: Guided Social Simulation (GuSS) Ch. 8. Doing More with Less. Case Example: OMNI Collaboration System. Case Example: AGT Limited Ch. 9. Integrated Performance Support for Everyone. Case Example: Lufthansa Sales Service Terminals. Case Example: The Electronic Shopping Mall Ch. 10. Making Change Work. Case Example: Organization Change Advisor (ORCA) Ch. 11. Learning Organizations and Growth Organizations. Case Example: Andersen Consulting's Knowledge Xchange Knowledge Management System Ch. 12. Working and Living in the Infocosm.
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Holdings
Item type Current library Home library Collection Shelving location Call number Status Date due Barcode Item holds
Open Collection Open Collection FIRST CITY UNIVERSITY COLLEGE FIRST CITY UNIVERSITY COLLEGE Open Collection FCUC Library 658.403 WIN 1994 (Browse shelf(Opens below)) Available 00011075
Total holds: 0

Includes bibliographical references (p. 359-368) and index.

Ch. 1. The Performance-Centered Enterprise Ch. 2. Performance Support and Information Technology: From Processing Transactions to Transacting Business Ch. 3. A Performance System in Action Ch. 4. Making Technology Work. Case Example: Eagle Technology Advanced Development. Case Example: Automated Refinery Information System (ARISE) Ch. 5. Satisfying the Customer. Case Example: McCaw Cellular Communications and Rogers Cantel Mobile Communications. Case Example: Bell Atlantic Ch. 6. Turning Information into Knowledge. Case Example: Major Aerospace Industry Company. Case Example: Andersen Windows. Case Example: Connecticut Natural Gas Ch. 7. Attaining and Sustaining Proficiency. Case Example: North West Water. Case Example: Guided Social Simulation (GuSS) Ch. 8. Doing More with Less. Case Example: OMNI Collaboration System. Case Example: AGT Limited Ch. 9. Integrated Performance Support for Everyone. Case Example: Lufthansa Sales Service Terminals. Case Example: The Electronic Shopping Mall Ch. 10. Making Change Work. Case Example: Organization Change Advisor (ORCA) Ch. 11. Learning Organizations and Growth Organizations. Case Example: Andersen Consulting's Knowledge Xchange Knowledge Management System Ch. 12. Working and Living in the Infocosm.

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