Sales questions that close the sale :
Brennan, Charles D.
Sales questions that close the sale : : how to uncover your customers' real needs / / Charles D. Brennan, Jr. - New York : : AMACOM, , c1994. - xiii, 160 p. : : ill. ; ; 23 cm.
Includes index.
What's the best way for you to find out what a prospective customer needs? Ask! It sounds simple enough, but many salespeople get so tangled up in nerves, benefits-hawking and making a "pitch" that they forget to ask customers questions - or to ask them the right questions. This quick-to-read guide offers precise guidance on asking prospects appropriate and effective sales questions. You'll learn how to formulate questions that generate meaningful dialogue and uncover opportunities; channel a prospect from an opportunity to a sale; determine a client's true motivation; pace a conversation, gain and keep client interest, and maintain control of the conversation; present solutions; and deal with a prospect who won't "follow the script".
0814478158
Selling.
Sales questions that close the sale : : how to uncover your customers' real needs / / Charles D. Brennan, Jr. - New York : : AMACOM, , c1994. - xiii, 160 p. : : ill. ; ; 23 cm.
Includes index.
What's the best way for you to find out what a prospective customer needs? Ask! It sounds simple enough, but many salespeople get so tangled up in nerves, benefits-hawking and making a "pitch" that they forget to ask customers questions - or to ask them the right questions. This quick-to-read guide offers precise guidance on asking prospects appropriate and effective sales questions. You'll learn how to formulate questions that generate meaningful dialogue and uncover opportunities; channel a prospect from an opportunity to a sale; determine a client's true motivation; pace a conversation, gain and keep client interest, and maintain control of the conversation; present solutions; and deal with a prospect who won't "follow the script".
0814478158
Selling.