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Service level agreements : winning a competitive edge for support & supply services / Andrew Hiles.
Material type:
TextSeries: Rothstein catalog on disaster recoveryPublication details: Brookfield, Connecticut : Rothstein Publishing, c2016.Description: 1 online resource (1005 pages)Content type: - text
- computer
- online resource
- 9781944480011
- 1944480013
- Service-level agreements
- Total quality management
- Service industries -- Quality control
- BUSINESS & ECONOMICS / Industrial Management
- BUSINESS & ECONOMICS / Management
- BUSINESS & ECONOMICS / Management Science
- BUSINESS & ECONOMICS / Organizational Behavior
- Service industries -- Quality control
- Service-level agreements
- Total quality management
- 658.5/62 23
- HF5415.53
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Online resource; title from PDF title page (EBSCO, viewed April 25, 2018)
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