AMA handbook for customer satisfaction / Alan Dutka.
Material type: TextPublication details: Lincolnwood, Il. : NTC Business Books, 1994.Description: 231 p. : ill. ; 24 cmISBN:- ISBN000363
Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|---|---|
Open Collection | FIRST CITY UNIVERSITY COLLEGE | FIRST CITY UNIVERSITY COLLEGE | Open Collection | FCUC Library | 658.812 DUT 1994 (Browse shelf(Opens below)) | Available | 00011101 |
Total holds: 0
Includes bibliographical reference and index.
Donated By Centrepoint Bandar Utama