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		Knock your socks off selling / Jeffrey Gitomer and Ron Zemke. by Gitomer, Jeffrey, 1946- Zemke, Ron Material type: Text; Format: available online ; Literary form: Not fiction Publication details: New York : AMACOM, �1999 Online access: Click here to access online Availability: No items available. Add to cart (remove)
		301 ways to have fun at work / [Dave Hemsath & Leslie Yerkes ; illustrations by Daniel McQuillen]. by Hemsath, Dave, 1961- Yerkes, Leslie, 1958- Series: BK business book Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: San Francisco, Calif. : Berrett-Koehler, �1997 Other title: Three hundred one ways to have fun at work Online access: Click here to access online Availability: No items available. Add to cart (remove)
		301 ways to have fun at work / [Dave Hemsath & Leslie Yerkes ; illustrations by Daniel McQuillen]. by Hemsath, Dave, 1961- Yerkes, Leslie, 1958- Series: BK business book Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: San Francisco, Calif. : Berrett-Koehler, �1997 Other title: Three hundred one ways to have fun at work Online access: Click here to access online Availability: No items available. Add to cart (remove)
		No cover image available Journal of market-focused management [electronic resource]. Material type: Continuing resource; Format: electronic available online ; Type of continuing resource: periodical Publication details: New York : Kluwer Academic Publishers, [1996]-�2004 Online access: Full text available from ABI/INFORM Global: 06/01/1999 to 12/31/2002 Availability: No items available. Add to cart (remove)
		Customer loyalty : : how to earn it, how to keep it / / Jill Griffin. by Griffin, Jill Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : : Lexington Books, , c1995 Availability: Items available for loan: FIRST CITY UNIVERSITY COLLEGE (1)Call number: 658.812 GRI 1995. Place hold Add to cart (remove)
		The caregiving dilemma : work in an American nursing home / Nancy Foner. by Foner, Nancy, 1945- Edition: 1st pbk. ed. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Berkeley : University of California Press, 1995, �1994 Online access: Click here to access online Availability: No items available. Add to cart (remove)
		Managing customer value : creating quality and service that customers can see / Bradley T. Gale with Robert Chapman Wood. by Gale, Bradley T Wood, Robert Chapman Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Toronto : New York : Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1994 Availability: Items available for loan: FIRST CITY UNIVERSITY COLLEGE (1)Call number: 658.812 GAL 1994. Place hold Add to cart (remove)
		Customer-focused quality : what to do on Monday morning / Tom Hinton / Wini Schaeffer. by Hinton, Tom Material type: Text; Format: print ; Literary form: Not fiction Publication details: Englewood Cliffs, N.J. : Prentice Hall, 1994 Availability: Items available for loan: FIRST CITY UNIVERSITY COLLEGE (1)Call number: 658.812 HIN 1994. Place hold Add to cart (remove)
		No cover image available AMA handbook for customer satisfaction / Alan Dutka. by Dutka, Alan American Marketing Association Material type: Text; Format: print ; Literary form: Not fiction Publication details: Lincolnwood, Il. : NTC Business Books, 1994 Availability: Items available for loan: FIRST CITY UNIVERSITY COLLEGE (1)Call number: 658.812 DUT 1994. Place hold Add to cart (remove)
		Turning lost customers into gold : --and the art of achieving zero defections / Joan Koob Cannie. by Cannie, Joan Koob Material type: Text; Format: available online ; Literary form: Not fiction Publication details: New York : AMACOM, �1994 Online access: Click here to access online Availability: No items available. Add to cart (remove)
		Profit sharing : does it make a difference? : the productivity and stability effects of employee profit-sharing plans / Douglas L. Kruse. by Kruse, Douglas Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Kalamazoo, Mich. : W.E. Upjohn Institute for Employment Research, 1993 Online access: Click here to access online Availability: No items available. Add to cart (remove)
		Profit sharing : does it make a difference? : the productivity and stability effects of employee profit-sharing plans / Douglas L. Kruse. by Kruse, Douglas Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Kalamazoo, Mich. : W.E. Upjohn Institute for Employment Research, 1993 Online access: Click here to access online Availability: No items available. Add to cart (remove)
		No cover image available Journal of consumer satisfaction, dissatisfaction, and complaining behavior [electronic resource] : CS/D & CB. by Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, Inc Source: Business Source Complete. Material type: Continuing resource; Format: electronic available online ; Type of continuing resource: periodical Publication details: Provo, Utah : Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, Inc., �1988-; Las Vegas, NV : University of Nevada, Las Vegas. Other title: CS/D & CB JCS/D & CB JCSDCB Online access: Full text available from ABI/INFORM Global: 01/01/2001 to 01/31/2017 Availability: No items available. Add to cart (remove)
		No cover image available Journal of organizational behavior [electronic resource]. Material type: Continuing resource; Format: electronic available online ; Type of continuing resource: periodical Publication details: Chichester : John Wiley & Sons, 1988- Other title: Organizational behavior OB Online access: Full text available from ABI/INFORM Global: 01/01/1988 to 11/30/1998 Full text available from ABI/INFORM Global: 01/01/1999 to 08/31/2005 Availability: No items available. Add to cart (remove)
		Teaching--the imperiled profession / Daniel Linden Duke. by Duke, Daniel Linden Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Albany : State University of New York Press, �1984 Online access: Click here to access online Availability: No items available. Add to cart (remove)

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