Service Management: Operations, Strategy, Information Technology- International Student -10 Ed.
Material type:
TextSeries: Publisher: New York, NY : McGraw Hill, [2023]Copyright date: ©2023Edition: Tenth editionDescription: xix, 524 pages : illustrations ; 28 cmContent type: - text
- unmediated
- volume
- 9781265075538
- Service management for competitive advantage
- 658 BOR 2023 23/eng/20211220
- HD9980.5 .F549 2023
- HD9980.5 .F549 2023
| Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds |
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Open Collection
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FIRST CITY UNIVERSITY COLLEGE | FIRST CITY UNIVERSITY COLLEGE | Open Collection | FCUC Library | 658 BOR 2023 (Browse shelf(Opens below)) | Available | 00025228 |
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| 658 BOB Correlation and regression : | 658 BOD 2024 Management: An Introduction. | 658 BOR 2019 Service Management : Operations, Strategy, Information Technology. 9th Ed. | 658 BOR 2023 Service Management: Operations, Strategy, Information Technology- International Student -10 Ed. | 658 BOW Management in practice : | 658 BOY The guru guide : | 658 BUS Business minds : |
First edition published under title: Service management for competitive advantage. New York : McGraw Hill, 1994
Includes bibliographical references and indexes
"Services touch the lives of every person in this country every day: food services, communication services, and emergency services, to name only a few. Our welfare and the welfare of our economy now are based on services. The activities of manufacturing and agriculture always will be necessary, but we can eat only so much food and we can use only so many goods. Services, however, are largely experiential, and we always will have a limitless appetite for them"-- Provided by publisher