High performance benchmarking : 20 steps to success / H. James Harrington, James S. Harrington.
Material type: TextPublication details: New York : McGraw-Hill, c1996.Description: xv, 173 p. : ill. ; 22 cmISBN:- 007026774X
- Harrington, James S
Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|---|---|
Open Collection | FIRST CITY UNIVERSITY COLLEGE | FIRST CITY UNIVERSITY COLLEGE | Open Collection | FCUC Library | 658.562 HAR 1996 (Browse shelf(Opens below)) | Available | 00008952 |
Includes bibliographical references (p. 161-164) and index.
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