Results : how to assess performance, learning, and perceptions in organizations / Richard A. Swanson, Elwood F. Holton III.
Material type: TextSeries: Publication in the Berrett-Koehler organizational performance seriesPublication details: San Francisco : Berrett-Koehler, �1999.Edition: 1st edDescription: 1 online resource (x, 282 pages) : illustrationsContent type:- text
- computer
- online resource
- 1576750442
- 9781576750445
- 0585276439
- 9780585276434
- 658.3/125 21
- HF5549.5.R3 S815 1999
Includes bibliographical references (pages 265-269) and index.
"Why measure results in HRD? If HRD is to be a core organizational process, it must act like one and hold itself accountable. Assessing results, particularly bottom-line performance results, is key to gaining support from top management. And those who measure results ultimately find it a source of program improvement and innovation as well as pride and satisfaction." "Results is both theoretically sound and firmly rooted in practice. The practical five-step assessment process the authors present gives readers a simple and direct journey from analysis inputs to decision outputs. This book provides the tools required for effective and efficient assessment of the outcomes resulting from development efforts in organizations."--Jacket.
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