Office workstations in the home / Board on Telecommunications and Computer Applications, Commission on Engineering and Technical Systems, National Research Council.

Based on papers presented at a national executive forum held Nov. 9-10, 1983, at the National Academy of Sciences, Washington, D.C., and sponsored by the Board on Telecommunications and Computer Applications.

Includes bibliographical references and index.

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""Office Workstations in the Home""; ""Copyright""; ""PREFACE AND ACKNOWLEDGMENTS""; ""Contents""; ""PLANNING PANEL OFFICE WORKSTATIONS IN THE HOME""; ""INTRODUCTION""; ""Overview""; ""American Express Company: Project Homebound""; ""BACKGROUND""; ""EQUIPMENT""; ""MONITORING AND CONTROL""; ""PROBLEMS AND SOLUTIONS""; ""HOME WORKSTATIONS AND THE LAW""; ""RECRUITMENT AND TRAINING""; ""MANAGEMENT OF HOME-BASED STAFF""; ""Blue Cross/Blue Shield of South Carolina: Program for Clerical Workers""; ""THE COTTAGE KEYER PROJECT""; ""Work Load Statistics""; ""Productivity Statistics""

""Error Rate Statistics""""Earnings Comparison""; ""U.S. Army: Prototype Program for Professionals""; ""DETAILS OF THE PROJECT""; ""Feasibility Study""; ""Approval Process""; ""Implementation""; ""Problems""; ""RESULTS""; ""Supervisory Control""; ""Increased Computer Use""; ""CPU Efficiency Rate""; ""Computer Connect Time""; ""Cost Savings""; ""Employee Morale""; ""Personal Use of Government Resources""; ""THE EXTERNAL AUDIT""; ""CONCLUSIONS AND RECOMMENDATIONS""; ""Mountain Bell: Program for Managers""; ""Control Data Corporation: Alternate Work Site Programs""; ""BACKGROUND AND CONCERNS""

""Legalities""""Logistics""; ""Management""; ""Personnel""; ""HOMEWORK: A CONTROL DATA AWS PROGRAM""; ""HOW WELL DOES AWS WORK?""; ""Advantages of AWS""; ""Disadvantages of AWS""; ""Productivity and AWS""; ""Costs, Savings, and AWS""; ""Managing AWS""; ""Career Development""; ""RECOMMENDATIONS""; ""Selection of Participants""; ""Level of Participation""; ""Communications and Measurement Procedures""; ""THE FUTURE""; ""F International: Twenty Years' Experience in Homeworking""; ""Legalities""; ""LABOR STANDARDS AND PROTECTIVE LAWS""; ""LABOR RELATIONS AND COLLECTIVE BARGAINING""

""FRINGE BENEFITS AND INSURANCE""""SAFETY AND HEALTH""; ""ZONING""; ""Effects of Work Location on Motivation""; ""EFFECTS OF HOMEWORK ON OUTCOME LEVELS""; ""Expenditure of Energy""; ""Production""; ""Social Interaction""; ""Social Status""; ""Wages""; ""SUMMARY OF EFFECTS""; ""CONTINUITY, CHANGE, AND MOTIVATION""; ""NOTES""; ""Use and Misuse of Workstations at Home""; ""Discussion: Labor Issues""; ""HOURS AND WAGES""; ""PROTECTING THE WORKER""; ""Discussion: Lessons Learned""; ""PRODUCTIVITY""; ""CAREER ADVANCEMENT""; ""WHO TELECOMMUTES?""; ""Technology Forecast""

""Clerical Workers and New Office Technologies""""ECONOMIC REALITIES FOR WORKING WOMEN""; ""CHILD CARE""; ""OCCUPATIONAL HEALTH""; ""LOOKING AHEAD""; ""Intensification""; ""Part-Time Workers""; ""Relocation""; ""SUMMARY""; ""NOTES""; ""The Potential of Remote Work for Professionals""; ""THE LOCATION-INDEPENDENT ORGANIZATION""; ""THE CONTRACT ORGANIZATION""; ""THE HUMAN RESOURCES ORGANIZATION""; ""ORGANIZATIONAL NEEDS AND PRESSURES""; ""INDIVIDUAL NEEDS AND PRESSURES""; ""CONCLUSIONS""; ""NOTES""; ""Commentary""; ""DEMOGRAPHY""; ""PRODUCTIVITY""; ""ATTRACTIVENESS""; ""COSTS""

English.

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