The first-time manager / Loren B. Belker.
Material type: TextPublication details: New York : AMACOM, �1997.Edition: 4th edDescription: 1 online resource (xii, 211 pages) : illustrationsContent type:- text
- computer
- online resource
- 0585199051
- 9780585199054
- 9780814479407
- 0814479405
- 658.3/02 20
- HF5549 .B355 1997eb
Includes index.
"Thousands of managers have learned the ropes with this bestselling primer on mastering supervisory skills. Now completely updated and expanded, The First-Time Manager is filled with expert information on all the basics of the job, from managing time and stress to motivating and counseling employees. Written in an easy-to-read conversational style, it includes 11 new chapters on today's crucial issues, such as how to master team-building skills, recognize and appreciate the work of employees, move beyond the organizational chart and see how things really get done, and maintain a clear perspective by balancing work with other interests."--Jacket.
How people are chosen as supervisors -- First few months -- Building confidence -- Learning to listen -- We, they, and my -- Change: moving from details to the big picture -- Looking above and below -- Informal organization chart -- Management style/team building -- Art of appreciation -- Changing the employee -- In-betweener -- Disciplining the employee -- Hiring and training new employees -- "Oh my god, I can't fire anyone!" -- Secrets and perceptions -- Your relationship with the human resources department -- Personal and organizational loyalty -- Job descriptions, performance appraisals, and salary administration -- It may not be the money -- Is there such a thing as motivation? -- Generation gap -- Helping to prepare for the gold watch -- Role of self-discipline -- "How am I doing?" -- Organizing your own time -- Written word -- Telephone -- Grapevine -- Sense of humor: a trusted friend -- Managing, participating in, and leading meetings -- Touch of class -- Role of public speaking in your career -- Stress and intensity levels -- Complete person.
Print version record.
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