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Supervision in the hospitality industry : leading human resources / John R. Walker and Jack E. Miller.

By: Contributor(s): Material type: TextTextPublication details: Hoboken, New Jersey : John Wiley, c2010.Edition: 6th edDescription: xv, 496 p. : ill. ; 25 cmISBN:
  • 9780470077832 (hbk.)
Subject(s): DDC classification:
  • 647.90683 22
Contents:
Pt. 1. Leading Human Resources, Equal Opportunity, Diversity, and Planning -- Ch. 1. Leading Human Resources -- Ch. 2. Equal Opportunity Laws and Diversity -- Ch. 3. Human Resources Planning, Job Analysis, Job Description, and Organizing -- Pt. 2. Sourcing, Compensation, and Benefits -- Ch. 4. Sourcing: Recruitment, Selection, and Orientation -- Ch. 5. Compensation and Benefits -- Pt. 3. Performance Leadership -- Ch. 6. Motivation -- Ch. 7. Teamwork, Team Building, and Coaching -- Ch. 8. Employee Training and Development -- Ch. 9. Performance Leadership -- Pt. 4. Maintaining High Performance -- Ch. 10. Discipline and Employee Assistance Programs -- Ch. 11. Health and Safety -- Pt. 5. Human Resources Leadership -- Ch. 12. Conflict Management, Resolution, and Prevention -- Ch. 13. Communicating and Delegating -- Ch. 14. Decision Making and Control.
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Holdings
Item type Current library Home library Collection Shelving location Call number Status Date due Barcode Item holds
Open Collection Open Collection FIRST CITY UNIVERSITY COLLEGE FIRST CITY UNIVERSITY COLLEGE Open Collection FCUC Library 647.90683 WAL (Browse shelf(Opens below)) Available 00022077
Total holds: 0

Includes bibliographical references and index.

Pt. 1. Leading Human Resources, Equal Opportunity, Diversity, and Planning -- Ch. 1. Leading Human Resources -- Ch. 2. Equal Opportunity Laws and Diversity -- Ch. 3. Human Resources Planning, Job Analysis, Job Description, and Organizing -- Pt. 2. Sourcing, Compensation, and Benefits -- Ch. 4. Sourcing: Recruitment, Selection, and Orientation -- Ch. 5. Compensation and Benefits -- Pt. 3. Performance Leadership -- Ch. 6. Motivation -- Ch. 7. Teamwork, Team Building, and Coaching -- Ch. 8. Employee Training and Development -- Ch. 9. Performance Leadership -- Pt. 4. Maintaining High Performance -- Ch. 10. Discipline and Employee Assistance Programs -- Ch. 11. Health and Safety -- Pt. 5. Human Resources Leadership -- Ch. 12. Conflict Management, Resolution, and Prevention -- Ch. 13. Communicating and Delegating -- Ch. 14. Decision Making and Control.