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Operation five-star :

Saxton, James W.,

Operation five-star : service excellence in the medical practice -- cultural competency, post-adverse events, and patient engagement / Operation 5 star James W. Saxton and Maggie M. Finkelstein. - 1 online resource (xvi, 101 pages : illustrations)

Includes bibliographical references.

0990724123 9780990724124


Patient satisfaction.
Practice Management, Medical--standards.
Patient Participation.
Cultural Competency.
Risk Management.
Physician-Patient Relations.
HEALTH & FITNESS--Holism.
HEALTH & FITNESS--Reference.
MEDICAL--Alternative Medicine.
MEDICAL--Atlases.
MEDICAL--Essays.
MEDICAL--Family & General Practice.
MEDICAL--Holistic Medicine.
MEDICAL--Osteopathy.
Patient satisfaction.


Electronic books.

R727.3

610.696

W 80