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Customers for life :

Sewell, Carl.

Customers for life : how to turn that one-time buyer into a lifetime customer / Carl Sewell & Paul B. Brown. - New York : Pocket Books, c1991. - xxiv, 175 p. ; 21 cm.

ISBN: 0671747959 (pbk.) 9780671747954 (pbk.)

Subjects--Topical Terms:
Automobil industry and trade--Customer services--United States.
Customer services.
Automobile dealers--United States.

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