FirstCity
Welcome to First City University College Library iPortal | library@firstcity.edu.my | +603-7735 2088 (Ext. 519)

Achieving quality through continual improvement /

Burrill, Claude W.

Achieving quality through continual improvement / Claude W. Burrill, Johannes Ledolter. - New York : John Wiley, 1999. - 630 p. : ill.

Includes index.

0471092207


Total quality management.
Iso 9000 Series Standards.
Quality assurance.