Implementing quality in the public sector /
Bendell, Tony.
Implementing quality in the public sector / Tony Bendell, Louise Boulter & John Kelly. - London : Pitman Pub., 1994. - vii, 255 p. : ill.
0273605232
Total quality management.
Implementing quality in the public sector / Tony Bendell, Louise Boulter & John Kelly. - London : Pitman Pub., 1994. - vii, 255 p. : ill.
0273605232
Total quality management.