Closing the quality gap :
Hiam, Alexander.
Closing the quality gap : lessons from America's leading companies / a book from the Conference Board by Alexander Hiam. - Englewood Cliffs, NJ : Prentice Hall, c1992. - xii, 371 p. : ill. ; 22 cm.
Includes bibliographical references and index.
0131384139
Total quality management--United States.
Closing the quality gap : lessons from America's leading companies / a book from the Conference Board by Alexander Hiam. - Englewood Cliffs, NJ : Prentice Hall, c1992. - xii, 371 p. : ill. ; 22 cm.
Includes bibliographical references and index.
0131384139
Total quality management--United States.