000			02995cam a22007093i 4500
001			ocn952651341
003			OCoLC
005			20200827121120.0
006			m o d
007			cr |||||||||||
008			160630s2015 xx a ob 000 0 eng d
040			_aYDXCP _beng _epn _cYDXCP _dHF9 _dN$T _dOCLCQ _dOCLCO _dOCLCF _dOCLCQ _dUSU
020			_a0990724123 _q(electronic bk.)
020			_a9780990724124 _q(electronic bk.)
020			_z9780990724117
020			_z0990724115
035			_a(OCoLC)952651341
050		4	_aR727.3
060		4	_aW 80
072		7	_aHEA _x012000 _2bisacsh
072		7	_aHEA _x020000 _2bisacsh
072		7	_aMED _x004000 _2bisacsh
072		7	_aMED _x101000 _2bisacsh
072		7	_aMED _x109000 _2bisacsh
072		7	_aMED _x029000 _2bisacsh
072		7	_aMED _x040000 _2bisacsh
072		7	_aMED _x092000 _2bisacsh
082	0	4	_a610.696 _223
049			_aMAIN
100	1		_aSaxton, James W., _eauthor. _0http://id.loc.gov/authorities/names/n93803493
245	1	0	_aOperation five-star : _bservice excellence in the medical practice -- cultural competency, post-adverse events, and patient engagement / _cJames W. Saxton and Maggie M. Finkelstein.
246	3		_aOperation 5 star
264		1	_aPhoenix, MD : _bGreenbranch Publishing, _c[2015]
300			_a1 online resource (xvi, 101 pages : _billustrations)
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
504			_aIncludes bibliographical references.
590			_aeBooks on EBSCOhost _bEBSCO eBook Subscription Academic Collection - Worldwide
650		0	_aPatient satisfaction. _0http://id.loc.gov/authorities/subjects/sh85098708
650	1	2	_aPractice Management, Medical _xstandards.
650	2	2	_aPatient Participation.
650	2	2	_aCultural Competency.
650	2	2	_aRisk Management.
650	2	2	_aPhysician-Patient Relations.
650		7	_aHEALTH & FITNESS _xHolism. _2bisacsh
650		7	_aHEALTH & FITNESS _xReference. _2bisacsh
650		7	_aMEDICAL _xAlternative Medicine. _2bisacsh
650		7	_aMEDICAL _xAtlases. _2bisacsh
650		7	_aMEDICAL _xEssays. _2bisacsh
650		7	_aMEDICAL _xFamily & General Practice. _2bisacsh
650		7	_aMEDICAL _xHolistic Medicine. _2bisacsh
650		7	_aMEDICAL _xOsteopathy. _2bisacsh
650		7	_aPatient satisfaction. _2fast _0(OCoLC)fst01055027
655		4	_aElectronic books.
700	1		_aFinkelstein, Maggie M., _eauthor.
776	0	8	_iPrint version: _aSaxton, James W. _tOperation five-star : service excellence in the medical practice -- cultural competency, post-adverse events, and patient engagement. _dPhoenix, MD : Greenbranch Publishing, [2015] _z9780990724117 _w(OCoLC)913072372
856	4	0	_uhttps://libproxy.firstcity.edu.my:8443/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1361671
938			_aEBSCOhost _bEBSC _n1361671
938			_aYBP Library Services _bYANK _n13055726
994			_a92 _bMYFCU
999			_c54851 _d54851