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001 vtls000007610
003 MY-PjKIC
005 20200206123151.0
008 100211s1991 nyu 000 0 eng d
020 _a0671747959 (pbk.)
020 _a9780671747954 (pbk.)
035 _a0671747959
039 9 _a201503021130
_bnorliday
_c201002111623
_dVLOAD
_c201002111429
_dVLOAD
_y201002111429
_zVLOAD
090 _a658.812 SEW
100 1 _aSewell, Carl.
245 1 0 _aCustomers for life :
_bhow to turn that one-time buyer into a lifetime customer /​
_cCarl Sewell &​ Paul B. Brown.
260 _aNew York :
_bPocket Books,
_cc1991.
300 _axxiv, 175 p. ;
_c21 cm.
650 0 _aAutomobil industry and trade
_xCustomer services
_zUnited States.
650 0 _aCustomer services.
650 0 _aAutomobile dealers
_zUnited States.
700 1 _aBrown, Paul B.
999 _c5440
_d5440