| 000 | 02900cam a2200661Mi 4500 | ||
|---|---|---|---|
| 999 |
_c49828 _d49828 |
||
| 001 | ocn935298953 | ||
| 003 | OCoLC | ||
| 005 | 20201208102937.0 | ||
| 006 | m o d | ||
| 007 | cr |n||||||||| | ||
| 008 | 151218s2016 enk fob 100 0 eng d | ||
| 020 |
_a9781443886192 _q(electronic bk.) |
||
| 020 |
_a144388619X _q(electronic bk.) |
||
| 020 | _z9781443884969 | ||
| 020 | _z1443884960 | ||
| 020 | _z144388619X | ||
| 029 | 1 |
_aDEBBG _bBV044061331 |
|
| 029 | 1 |
_aDEBSZ _b475044800 |
|
| 035 |
_a(OCoLC)935298953 _z(OCoLC)930993520 _z(OCoLC)961001363 _z(OCoLC)965422483 |
||
| 037 |
_a876350 _bMIL |
||
| 040 |
_aUAB _beng _erda _epn _cUAB _dOCLCO _dOCLCF _dOCLCO _dN$T _dYDXCP _dOCLCO _dIDEBK _dOCLCQ _dOCLCO _dEBLCP _dCDX _dDEBSZ _dMERUC _dOCLCQ _dZCU _dU3W _dSNK _dDKU _dINTCL _dBTN _dAGLDB _dIGB _dD6H _dOCLCQ _dVTS _dICG _dVT2 _dOCLCQ _dG3B _dS8J _dS9I _dSTF _dDKC _dAU@ _dOCLCQ _dM8D _dUKAHL _dOCL _dOCLCQ |
||
| 049 | _aMAIN | ||
| 050 | 4 |
_aHD9980.5 _b.E54 2016eb |
|
| 072 | 7 |
_aBUS _2ukslc |
|
| 072 | 7 |
_aBUS _x082000 _2bisacsh |
|
| 072 | 7 |
_aBUS _x041000 _2bisacsh |
|
| 072 | 7 |
_aBUS _x042000 _2bisacsh |
|
| 072 | 7 |
_aBUS _x085000 _2bisacsh |
|
| 082 | 0 | 4 |
_a658.8 ENH 2016 _223 |
| 245 | 0 | 0 |
_aEnhancing customer experience in the service industry : _ba global perspective / _cedited by Levent Altinay, Surya Poudel. |
| 264 | 1 |
_aNewcastle upon Tyne : _bCambridge Scholars Publishing, _c2016. |
|
| 300 | _a1 online resource (vi, 277 pages) | ||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_acomputer _bc _2rdamedia |
||
| 338 |
_aonline resource _bcr _2rdacarrier |
||
| 500 | _aSelected conference papers. | ||
| 504 | _aIncludes bibliographical references. | ||
| 588 | 0 | _aPrint version record. | |
| 590 |
_aeBooks on EBSCOhost _bEBSCO eBook Subscription Academic Collection - Worldwide |
||
| 650 | 0 |
_aService industries _xCustomer services. |
|
| 650 | 0 |
_aCustomer services _xManagement. |
|
| 650 | 0 |
_aService industries _vCase studies. |
|
| 650 | 7 |
_aBUSINESS & ECONOMICS _xIndustrial Management. _2bisacsh |
|
| 650 | 7 |
_aBUSINESS & ECONOMICS _xManagement. _2bisacsh |
|
| 650 | 7 |
_aBUSINESS & ECONOMICS _xManagement Science. _2bisacsh |
|
| 650 | 7 |
_aBUSINESS & ECONOMICS _xOrganizational Behavior. _2bisacsh |
|
| 650 | 7 |
_aCustomer services _xManagement. _2fast _0(OCoLC)fst00885552 |
|
| 650 | 7 |
_aService industries. _2fast _0(OCoLC)fst01113407 |
|
| 650 | 7 |
_aService industries _xCustomer services. _2fast _0(OCoLC)fst01113418 |
|
| 655 | 4 | _aElectronic books. | |
| 655 | 7 |
_aCase studies. _2fast _0(OCoLC)fst01423765 |
|
| 700 | 1 |
_aAltinay, Levent, _eeditor. |
|
| 700 | 1 |
_aPoudel, Surya, _eeditor. |
|
| 711 | 2 |
_aInternational Conference on Services Management _n(6th : _d2013 : _cNorth Cyprus) _ehost institution. |
|
| 776 | 0 | 8 |
_iErscheint auch als: _nDruck-Ausgabe |
| 856 | 4 | 0 | _uhttps://libproxy.firstcity.edu.my:8443/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1105041 |
| 942 |
_2ddc _cER |
||