000 | 08713cam a2200865Ma 4500 | ||
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001 | ocm47009259 | ||
003 | OCoLC | ||
005 | 20200810105459.0 | ||
006 | m o d | ||
007 | cr cn||||||||| | ||
008 | 010327s1999 caua ob 001 0 eng d | ||
010 | _z 99037564 | ||
040 |
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_a0585360642 _q(electronic bk.) |
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_a9780585360645 _q(electronic bk.) |
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_a9780833043467 _q(electronic bk.) |
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_a9780833027542 _q(print) |
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_a0833027549 _q(print) |
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037 | _nTitle subscribed to via ProQuest Academic Complete | ||
042 | _adlr | ||
043 | _an-us--- | ||
050 | 4 |
_aJK468.T4 _bN48 1999 |
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072 | 7 |
_aCOM _x020020 _2bisacsh |
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082 | 0 | 4 |
_a384.3/4 _221 |
049 | _aMAIN | ||
100 | 1 |
_aNeu, C. R. _q(Carl Richard), _d1949- _0http://id.loc.gov/authorities/names/n79123705 |
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245 | 1 | 0 |
_aSending your government a message : _be-mail communication between citizens and government / _cC. Richard Neu, Robert H. Anderson, Tora K. Bikson. |
260 |
_aSanta Monica, CA : _bRAND, _c1999. |
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300 |
_a1 online resource (xxx, 200 pages) : _billustrations |
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336 |
_atext _btxt _2rdacontent |
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337 |
_acomputer _bc _2rdamedia |
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338 |
_aonline resource _bcr _2rdacarrier |
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340 |
_gpolychrome. _2rdacc _0http://rdaregistry.info/termList/RDAColourContent/1003 |
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347 |
_adata file _2rda |
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504 | _aIncludes bibliographical references. | ||
505 | 0 | 0 |
_gChapter One. _tIntroduction. _tAn Unfinished Revolution. _tWhy E-Mail?. _tWhy Not E-Mail. _tA Special Role for Government?. _tThe Plan of This Report -- _gChapter Two. _tThe Medium and The Messages: Noteworthy Features. _tMessage Types. _tSurvey of Official State Uses of E-Mail. _tDiscussion -- _gChapter Three. _tCase Study: The Health Care Financing Administration and The Medicare Program. _tCommunications with Health-Care Providers. _tCommunications with Medicare Beneficiaries. _tOpportunities to Use E-Mail. _tImplementation Opportunities and Challenges. _tA Way Forward -- _gChapter Four. _tCase Study: California's Employment Development Department and Its Unemployment Insurance Program. _tStudy Procedures. _tBackground and Pressures for Change. _tCommunications Related to UI Claims. _tOpportunities to Use E-Mail. _tImplementation Prospects and Challenges -- _gChapter Five. _tSecurity and Related Technical Issues. _tNeed for Secure Communication. _tElements of Secure Communication. _tPublic Key Encryption and Infrastructure. _tSome Security-Related Issues to Be Resolved. _tGetting from Here to There -- _gChapter Six. _tCitizens, Computers, and Connectivity: A Review of Trends. _tReviewing Current Trends. _tConclusions -- _gChapter Seven. _tConclusions, Observations, and Recommendations. _tThe Case for E-Mail. _tSome Operational Concerns. _tReaching the "Unwired". _tGovernment's Role -- _gAppendix. _gA. _tAdditional Information on Citizens, Computers, and Connectivity. _gB. _tWhere to Contact the Government. |
520 | _aIn 1995, RAND published a book exploring the feasibility and societal implications of providing "universal" access to electronic mail within the United States (Robert H. Anderson et al., Universal Access to E-Mail: Feasibility and Societal Implications, MR-650-MF). Among the nine policy conclusions and recommendations in that report were these: It is critical that electronic mail be a basic service in a national information infrastructure; it is important to reduce the increasing gaps in access to basic electronic information services, specifically, access to electronic mail services; there are no fundamental technical barriers to providing universal access to electronic mail services. This book explores the possibility for expanded citizen-government personalized electronic communication. Of particular interest are interactions between government agencies and individual citizens--interactions involving personal information, iterated communications between an individual and a government agency, and the use of a personal electronic mailbox for the individual. It provides an informal survey of current state uses of such communication, supplemented by two case studies of potential use. It also uses 1997 Current Population Survey data to update the electronic access trends in the United States that were highlighted in the 1995 study. | ||
506 |
_3Use copy _fRestrictions unspecified _2star _5MiAaHDL |
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533 |
_aElectronic reproduction. _b[Place of publication not identified] : _cHathiTrust Digital Library, _d2010. _5MiAaHDL |
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538 |
_aMaster and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. _uhttp://purl.oclc.org/DLF/benchrepro0212 _5MiAaHDL |
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583 | 1 |
_adigitized _c2010 _hHathiTrust Digital Library _lcommitted to preserve _2pda _5MiAaHDL |
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588 | 0 | _aPrint version record. | |
546 | _aEnglish. | ||
590 |
_aeBooks on EBSCOhost _bEBSCO eBook Subscription Academic Collection - Worldwide |
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650 | 0 |
_aAdministrative agencies _zUnited States _xCommunication systems. |
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650 | 0 |
_aExecutive departments _zUnited States _xCommunication systems. |
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650 | 0 |
_aElectronic mail systems _zUnited States. |
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650 | 6 |
_aMinist�eres _z�Etats-Unis _xCommunication, Syst�emes de. |
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650 | 6 |
_aCourrier �electronique _z�Etats-Unis. |
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651 | 6 |
_a�Etats-Unis _xAdministration _xCommunication, Syst�emes de. |
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650 | 7 |
_aCOMPUTERS _xSystem Administration _xEmail Administration. _2bisacsh |
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650 | 7 |
_aAdministrative agencies _xCommunication systems. _2fast _0(OCoLC)fst00796741 |
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650 | 7 |
_aElectronic mail systems. _2fast _0(OCoLC)fst00907333 |
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650 | 7 |
_aExecutive departments _xCommunication systems. _2fast _0(OCoLC)fst00917812 |
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651 | 7 |
_aUnited States. _2fast _0(OCoLC)fst01204155 |
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655 | 0 | _aElectronic book. | |
655 | 4 | _aElectronic books. | |
655 | 7 |
_aElectronic books. _2gtlm |
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700 | 1 |
_aAnderson, Robert H. _q(Robert Helms), _d1939- _0http://id.loc.gov/authorities/names/n78093608 |
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700 | 1 |
_aBikson, Tora K., _d1940- _0http://id.loc.gov/authorities/names/n78072857 |
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776 | 0 | 8 |
_iPrint version: _aNeu, C.R. (Carl Richard), 1949- _tSending your government a message. _dSanta Monica, CA : RAND, 1999 _z0833027549 _w(DLC) 99037564 _w(OCoLC)41641414 |
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999 |
_c41950 _d41950 |