000 06584cam a2200745Ma 4500
001 ocm47008035
003 OCoLC
005 20200810104922.0
006 m o d
007 cr cn|||||||||
008 010222s2000 xnaa ob 001 0 eng d
040 _aN$T
_beng
_epn
_cN$T
_dOCLCQ
_dYDXCP
_dOCLCQ
_dZCU
_dOCLCO
_dOCLCF
_dP4I
_dOCLCQ
_dNLGGC
_dOCLCQ
_dMERUC
_dEBLCP
_dOCLCQ
_dSAV
_dOCLCQ
_dQT7
_dVTS
_dAGLDB
_dOCLCQ
_dINT
_dAU@
_dOCLCQ
_dBRX
_dOCLCQ
_dVSI
019 _a437072206
_a469671106
_a475867652
_a533178069
_a961658752
_a962680244
_a1007409993
_a1037195672
_a1053026755
_a1055837614
_a1123228319
_a1127919339
_a1135452293
020 _a0585349339
_q(electronic bk.)
020 _a9780585349336
_q(electronic bk.)
020 _a9781921410703
_q(electronic bk.)
020 _a1921410701
_q(electronic bk.)
020 _z0868405868
029 1 _aAU@
_b000042131134
029 1 _aAU@
_b000057154876
029 1 _aAU@
_b000062438245
029 1 _aDEBSZ
_b412847256
029 1 _aGBVCP
_b800757432
029 1 _aNZ1
_b11632811
029 1 _aNZ1
_b13657389
035 _a(OCoLC)47008035
_z(OCoLC)437072206
_z(OCoLC)469671106
_z(OCoLC)475867652
_z(OCoLC)533178069
_z(OCoLC)961658752
_z(OCoLC)962680244
_z(OCoLC)1007409993
_z(OCoLC)1037195672
_z(OCoLC)1053026755
_z(OCoLC)1055837614
_z(OCoLC)1123228319
_z(OCoLC)1127919339
_z(OCoLC)1135452293
050 4 _aBF637.I5
_bK43 2000eb
072 7 _aPSY
_x010000
_2bisacsh
082 0 4 _a158.3
049 _aMAIN
100 1 _aKeats, Daphne M.
245 1 0 _aInterviewing :
_ba practical guide for students and professionals /
_cDaphne M. Keats.
260 _aSydney :
_bUniversity of New South Wales Press,
_c�2000.
300 _a1 online resource (x, 162 pages) :
_billustrations
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
504 _aIncludes bibliographical references (pages 155-158) and index.
588 0 _aPrint version record.
520 _aInterviews are increasingly a core part of life in commerce, the professions and in higher education, yet few people are aware of the many skills needed to be a good interviewer. This volume is a guide for all those looking to improve their interviewing skills, whether they are experienced professionals or beginners. This book is packed with ideas and information about such issues as building rapport and interpreting both verbal and non-verbal responses.
505 0 _aPreface; CHAPTER 1: INTERVIEWING: WHEN AND WHY?; Why interview?; Summary; CHAPTER 2: THE MANY TYPES OF INTERVIEW; Over-the-counter information services; Advice bureaux; Tourism and travel services; Opinion polls; Telephone interviewing; At the school; Mass media interviews; Job interviews; Group interviews; The guided interview; The group discussion interview; Counselling interviews; Clinical interviews; The cognitive interview; Interviewing for research; Summary; CHAPTER 3: THE INTERVIEWER- RESPONDENT RELATIONSHIP; Opening the Interview; Developing and Closing the Interview.
505 8 _aEmpathy, sympathy and judgemental attitudesEthical considerations; Summary; CHAPTER 4: CONSTRUCTING THE QUESTIONS; Question formats; Wording the Questions; Choosing the Language Style; Summary; Activities for Students; CHAPTER 5: THE STRUCTURE OF THE INTERVIEW; The Opening Phase; Continuing and Closing the Interview; Analysing the Structure; Summary; Activities for Students; CHAPTER 6: INTERPRETING THE RESPONSES; The Respondent's Behavior; An Interviewer's Interpretative Skills; Probing; The Non-Verbal Messages; Summary; Activities for Students; CHAPTER 7: INTERVIEWING IN RESEARCH.
505 8 _aProblems of post-hoc analysis of old dataThe theoretical basis; Sampling; The research design; Preparing the interview schedule; Preparing the response sheets; Pilot studies; Reliability; Validity; Training of interviewers; Coding; Preparation for the analysis; Qualitative Analysis; Use of Interviewing in Cross-Cultural Research; Summary; Activities for Students; CHAPTER 8: INTERVIEWING IN ORGANISATIONAL SETTINGS; Personnel selection; The performance appraisal interview; The dismissal interview; Summary; Activities for Students; CHAPTER 9: INTERVIEWING CHILDREN.
505 8 _aPutting yourself at the child's levelArranging the physical conditions; Something for the child to do; Talking to children; Children's memory and understanding; Children's imagination; Rewards; Duration; Summary; Activities for Students; CHAPTER 10: INTERVIEWING ADOLESCENTS; Language of adolescents; Appearance; Non-verbal behaviour; Rapport; Effects of uneven growth-patterns on responses; Adjusting to the conceptual level; Making use of complex structures; The need to be treated as adults; Summary; Activities for Students; CHAPTER 11: INTERVIEWING THE AGED.
505 8 _aUses of the interview with old peopleResearch with the aged; Problems in Interviewing; Summary; Activities for Students; CHAPTER 12: INTERVIEWING PEOPLE WITH DISABILITIES; Acquired physical handicaps; Congenital physical disabilities; Hearing disability; Visual impairment; Intellectual impairment; Multiple disabilities; Summary; Activities for Students; CHAPTER 13: INTERVIEWING ACROSS CULTURES; Communication issues; Using interpreters; Cultural Differences; Summary; Activities for Students; CHAPTER 14: SOME DIFFICULT CASES; The hostile respondent; The anxious respondent; Prejudice.
590 _aeBooks on EBSCOhost
_bEBSCO eBook Subscription Academic Collection - Worldwide
650 0 _aInterviewing
_vGuidebooks.
650 0 _aInterviewing
_xResearch
_vGuidebooks.
650 0 _aInterviews
_xTechnique
_vGuidebooks.
650 0 _aInterviewing
_xTechnique
_vGuidebooks.
650 7 _aPSYCHOLOGY
_xPsychotherapy
_xCounseling.
_2bisacsh
650 7 _aInterviewing.
_2fast
_0(OCoLC)fst00977601
650 7 _aInterviewing
_xResearch.
_2fast
_0(OCoLC)fst00977609
650 7 _aInterviewing
_xTechnique.
_2fast
_0(OCoLC)fst00977613
650 7 _aInterviews
_xTechnique.
_2fast
_0(OCoLC)fst00977648
655 4 _aElectronic books.
655 7 _aGuidebooks.
_2fast
_0(OCoLC)fst01423871
776 0 8 _iPrint version:
_aKeats, Daphne M.
_tInterviewing.
_dSydney : University of New South Wales Press, �2000
_z0868405868
856 4 0 _uhttps://libproxy.firstcity.edu.my:8443/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=52606
938 _aEBL - Ebook Library
_bEBLB
_nEBL121874
938 _aEBSCOhost
_bEBSC
_n52606
938 _aYBP Library Services
_bYANK
_n2406762
938 _aYBP Library Services
_bYANK
_n2809241
994 _a92
_bMYFCU
999 _c41270
_d41270