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| 090 | _a658.562 GEO | ||
| 100 | 1 |
_aGeorge, Stephen, _d1948- |
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| 245 | 1 | 0 |
_aTotal quality management : _bstrategies and techniques proven at today's most successful companies / _cStephen George and Arnold Weimerskirch. |
| 250 | _a2nd ed. | ||
| 260 |
_aNew York : _bJohn Wiley, _c1998. |
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| 300 |
_a254 p. : _bill. |
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| 504 | _aIncludes bibliographical references and index. | ||
| 520 | _aTotal Quality Management, Second Edition gives you a completely up-to-date look at how 51 of the world's most successful companies put the total into TQM. Each of these companies, including 13 new additions and 23 Baldrige Award winners, is cited as a benchmark performer in a particular business function. Their examples help you set your sights on specific goals and learn a variety of ways to go about achieving each goal. Each chapter features the best practices of one manufacturing company, one service company, and one small business. | ||
| 591 | _dKoperasi Kedaibuku Universiti Malaya Bhd | ||
| 592 | _a382663 | ||
| 650 | 0 |
_aTotal quality management _zUnited States _xCase studies. |
|
| 700 | 1 |
_aWeimerskirch, Arnold, _d1936- |
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| 999 |
_c3638 _d3638 |
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