000			02299cam a2200565Ma 4500
001			ocm42417416
003			OCoLC
005			20200810085436.0
006			m o d
007			cr cn|||||||||
008			901226s1991 nyua o 001 0 eng d
040			_aN$T _beng _epn _cN$T _dOCL _dOCLCQ _dYDXCP _dOCLCQ _dTUU _dOCLCQ _dTNF _dOCLCQ _dOCLCF _dNLGGC _dOCLCO _dOCLCQ _dAGLDB _dICD _dLUE _dVNS _dOCLCQ _dVTS _dTOF _dM8D _dJZ6 _dUKSSU _dVLY
019			_a961689745 _a962646307 _a1162026033
020			_a0585039992 _q(electronic bk.)
020			_a9780585039992 _q(electronic bk.)
020			_z0814450040
029	1		_aAU@ _b000051359935
029	1		_aDEBBG _bBV043111137
029	1		_aDEBSZ _b422609501
029	1		_aGBVCP _b800504887
035			_a(OCoLC)42417416 _z(OCoLC)961689745 _z(OCoLC)962646307 _z(OCoLC)1162026033
050		4	_aHF5415.5 _b.B529 1991eb
072		7	_aBUS _x018000 _2bisacsh
082	0	4	_a658.8/12 _220
049			_aMAIN
100	1		_aBlanding, Warren.
245	1	0	_aCustomer service operations : _bthe complete guide / _cWarren Blanding.
260			_aNew York, NY : _bAmacom, _c�1991.
300			_a1 online resource (ix, 422 pages) : _billustrations
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
500			_aIncludes index.
588	0		_aPrint version record.
546			_aEnglish.
590			_aeBooks on EBSCOhost _bEBSCO eBook Subscription Academic Collection - Worldwide
650		0	_aCustomer services. _0http://id.loc.gov/authorities/subjects/sh85034965
650		7	_aBUSINESS & ECONOMICS _xCustomer Relations. _2bisacsh
650		7	_aCustomer services. _2fast _0(OCoLC)fst00885545
650		7	_aCommerce. _2hilcc
650		7	_aBusiness & Economics. _2hilcc
650		7	_aMarketing & Sales. _2hilcc
655		0	_aElectronic books.
655		4	_aElectronic books.
776	0	8	_iPrint version: _aBlanding, Warren. _tCustomer service operations. _dNew York, NY : Amacom, �1991 _z0814450040 _w(DLC) 90056408 _w(OCoLC)23692715
856	4	0	_uhttps://libproxy.firstcity.edu.my:8443/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2763
938			_aEBSCOhost _bEBSC _n2763
938			_aYBP Library Services _bYANK _n2303867
994			_a92 _bMYFCU
999			_c27265 _d27265