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| 005 | 20200206111849.0 | ||
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_aTotal quality management / _cDale H. Besterfield ... [et al.]. |
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_aEnglewood Cliffs, N.J. : _bPrentice Hall, _cc1995. |
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| 300 |
_ax, 445 p. : _bill. |
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| 504 | _aIncludes bibliographical references and index. | ||
| 591 | _dDonated By Centrepoint Bandar Utama | ||
| 650 | 0 | _aTotal quality management. | |
| 700 | 1 | _aBesterfield, Dale H. | |
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