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090 _a658.4012 KAP
100 1 _aKaplan, Robert S.
245 1 4 _aThe strategy-focused organization :
_bhow balanced scorecard companies thrive in the new business environment /
_cRobert S. Kaplan, David P. Norton.
246 3 _aBalanced scorecard.
246 3 _aHow balanced scorecard companies thrive in the new business environment.
260 _aBoston :
_bHarvard Business School Press,
_c2001.
300 _ax, 400 p. :
_bill. ;
_c25 cm.
500 _aIncludes index.
520 1 _a"In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced Scorecard. Drawing from more than twenty in-depth case studies - including Mobil, CIGNA, Nova Scotia Power, and AT&T Canada - Kaplan and Norton illustrate how Balanced Scorecard adopters have taken their groundbreaking tool to the next level. These organizations have used the scorecard to create an entirely new performance management framework that puts strategy at the center of key management processes and systems."--BOOK JACKET.
592 _a008477
650 0 _aStrategic planning.
700 1 _aNorton, David P.
999 _c14521
_d14521