Jabnoun, Naceur. <br/><br/>
Rethinking TQM and making it work / 
Naceur Jabnoun. 
 - Petaling Jaya, Selangor :  Prentice Hall,  1999. 
 - 232 p. :  ill. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>983923613X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.