Consumer Behavior: Building Marketing Strategy. International Student Edition
- 15th ed., International Student ed.
- xxiii, 824 pages : color illustrations ; 26 cm
Includes bibliographical references and indexes.
Consumer Behavior and Marketing Strategy -- Cross-Cultural Variations in Consumer Behavior -- The Changing American Society: Values -- The Changing American Society: Demographics and Social Stratification -- The Changing American Society: Subcultures -- The American Society: Families and Households -- Group Influences on Consumer Behavior -- Perception -- Learning, Memory, and Product Positioning -- Motivation, Personality, and Emotion -- Attitudes and Influencing Attitudes -- Self-Concept and Lifestyle -- Situational Influences -- Consumer Decision Process and Problem Recognition -- Information Search -- Alternative Evaluation and Selection -- Outlet Selection and Purchase -- Post Purchase Processes, Customer Satisfaction, and Customer Commitment -- Organizational Buyer Behavior -- Marketing Regulation and Consumer Behavior.
9781266114762 1266114769
Consumer behavior--United States. Market surveys--United States. Consumers--United States. Consumer behavior--United States. Market surveys--United States. Consumer behavior--Case studies.--United States Consommateurs--Comportement--États-Unis. Études de marché--États-Unis. Consumer behavior. Market surveys.