TY  - BOOK
AU  - Saxton,James W.
AU  - Finkelstein,Maggie M.
TI  - Operation five-star: service excellence in the medical practice -- cultural competency, post-adverse events, and patient engagement 
SN  - 0990724123
AV  - R727.3 
U1  - 610.696 23
PY  - 2015///]
CY  - Phoenix, MD
PB  - Greenbranch Publishing
KW  - Patient satisfaction
KW  - Practice Management, Medical
KW  - standards
KW  - Patient Participation
KW  - Cultural Competency
KW  - Risk Management
KW  - Physician-Patient Relations
KW  - HEALTH & FITNESS
KW  - Holism
KW  - bisacsh
KW  - Reference
KW  - MEDICAL
KW  - Alternative Medicine
KW  - Atlases
KW  - Essays
KW  - Family & General Practice
KW  - Holistic Medicine
KW  - Osteopathy
KW  - fast
KW  - Electronic books
N1  - Includes bibliographical references
UR  - https://libproxy.firstcity.edu.my:8443/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1361671
ER  -