TY  - BOOK
AU  - Sewell,Carl
AU  - Brown,Paul B.
TI  - Customers for life: how to turn that one-time buyer into a lifetime customer /​
SN  - 0671747959 (pbk.)
PY  - 1991///
CY  - New York
PB  - Pocket Books
KW  - Automobil industry and trade
KW  - Customer services
KW  - United States
KW  - Automobile dealers
ER  -