Burrill, Claude W. <br/><br/>
Achieving quality through continual improvement / 
Claude W. Burrill, Johannes Ledolter. 
 - New York :  John Wiley,  1999. 
 - 630 p. :  ill. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0471092207 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Iso 9000 Series Standards.<br/>Quality assurance.