Gross, T. Scott.

Outrageous! : unforgettable service--guilt-free selling / T. Scott Gross. - New York : AMACOM, �1998. - 1 online resource (287 pages)

Includes index.


English.

0814424287 9780814424285

98005611


Selling.
Customer services.
BUSINESS & ECONOMICS--Customer Relations.
Customer services.
Selling.
Marketing & Sales.
Commerce.
Business & Economics.


Electronic books.
Electronic books.

HF5438.25 / .G758 1998eb

658.8/12