TY - BOOK AU - Swanson,Richard A. AU - Holton,Elwood F. TI - Results: how to assess performance, learning, and perceptions in organizations T2 - A publication in the Berrett-Koehler organizational performance series SN - 1576750442 AV - HF5549.5.R3 S815 1999 U1 - 658.3/125 21 PY - 1999/// CY - San Francisco PB - Berrett-Koehler KW - Employees KW - Rating of KW - Performance standards KW - BUSINESS & ECONOMICS KW - Workplace Culture KW - bisacsh KW - Human Resources & Personnel Management KW - fast KW - Commerce KW - hilcc KW - Business & Economics KW - Marketing & Sales KW - Electronic books N1 - Includes bibliographical references (pages 265-269) and index N2 - "Why measure results in HRD? If HRD is to be a core organizational process, it must act like one and hold itself accountable. Assessing results, particularly bottom-line performance results, is key to gaining support from top management. And those who measure results ultimately find it a source of program improvement and innovation as well as pride and satisfaction." "Results is both theoretically sound and firmly rooted in practice. The practical five-step assessment process the authors present gives readers a simple and direct journey from analysis inputs to decision outputs. This book provides the tools required for effective and efficient assessment of the outcomes resulting from development efforts in organizations."--Jacket UR - https://libproxy.firstcity.edu.my:8443/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=41426 ER -